I worked as the Lead UX & UI Designer for Agoy to make sure that the platform met the users need. The idea for the platform were to fill a specific void within the industry with a cloud based platform. So I had to make sure that everything were user-friendly and easy to understand and work with for our user group. I also was in charge to create the visuals for the whole company.

By the use of the methodology; The double diamond process.I worked in a very iterative manner to translate the customer needs into features and expected product goals. I interacted with the target audience through qualitative research methods and high-fidelity user testing to be able to familiarise myself with their work process and get a solid understanding of whom the end users and their needs are. I conducted ideation sessions based on my “how might we” questions with the client where we brainstormed and iterated solutions to discover problems and/-or overall improvements of the product. I concluded everything and made sure to keep well structured requirement documents/ tickets within Jira, to ease the workload and communication for the development team which were scattered all around the globe.

To make sure that the platform were kept consistent I created a design-guide/ design-library as a template for the developers as well as the stakeholders. So everyone were kept up to date with visual iterations.In the beginning of the project I also changed the ways of communication and project management, I made sure that we worked in a more agile way, through SCRUM method since I noticed a lot of communication issues and misunderstandings with the previous communication methods. This had a big impact and made everything more effective.In addition to this I also helped Agoys PR-team with visuals, such as videos, animation and posters.